Moved from Consumer to Business > ePO for better handling.
Looks, you need to do manual decryption.
What version of EEPC you had on the machine?
You need to boot the machine with WinTech/ EETech disk and do 'force crypt' for those partition.
Someone please move this thread to Encryption group.
EEPC (end point encryption for PC) or drive encryption (we use this term in v 7.x)
I don't have details of EEPC version, he is using. This will go to one of these two groups: 1- Encryption: ePO Managed, 2- Encryption: EEM Managed
OK moved to the last one...they can tell me if it's wrong.
The Mcafee Endpoint Encryption is 4.8.
"You need to boot the machine with WinTech/ EETech disk and do 'force crypt' for those partition." -> I have followed this step but I dont have authorization code to open WinTech. How to get the code?
Sorry for late response.
I am not sure if there is any version 4.8 for EEPC. I think, it's MA version. That means that you are using ePO managed: encrytion build. May I know EEPC/MDE build you have?
Regarding COD, there is tool EETech Code Generator tool available on McAfee download website under your grant (KB61073).
Moved to Encryption ePO Managed.