4 Replies Latest reply on Mar 17, 2015 4:21 PM by M Bagheryan M

    Intermittent problem with the communication between the Web Gateway and the DC

    addias

      Intermittent problem with the communication between the Web Gateway and the DC.

       

      Is giving communication errors with the DC, as the image below:

      Capture.PNG

       

      the archive logs "mwg-core__Auth.debug.log" show me this:

       

      [2015-03-09 01:23:51.006 -03:00] [12578] NTLM: Exception "timeout during read operation on message socket 61" when reading data from DC 10.41.1.46 tmpBuf: 0 fBuf: 0 port: 13425

      [2015-03-09 01:23:53.262 -03:00] [12578] NTLM: Thread 0x7fbd3db36a50 Domain anp id 15 failed to reconnect to DC 10.41.1.46

      [2015-03-09 01:23:53.262 -03:00] [3958] NTLM: Disconnected from DC 10.41.1.46 in domain anp

      [2015-03-09 01:23:58.323 -03:00] [3958] NTLM: Connected to DC 10.41.1.46 in domain anp

      [2015-03-09 03:36:50.610 -03:00] [3958] NTLM: Updated list of trusted domains for domain anp

      [2015-03-09 07:36:50.433 -03:00] [3958] NTLM: Updated list of trusted domains for domain anp

      [2015-03-09 10:26:05.540 -03:00] [12578] NTLM: Exception "timeout during read operation on message socket 63" when reading data from DC 10.41.1.46 tmpBuf: 0 fBuf: 0 port: 13826

      [2015-03-09 10:26:06.726 -03:00] [12578] NTLM: Exception "timeout during read operation on message socket 63" when reading data from DC 10.41.1.46 tmpBuf: 0 fBuf: 0 port: 25137

      [2015-03-09 10:26:06.771 -03:00] [12578] NTLM: Thread 0x7fbd3db36a50 Domain anp id 15 reconnected to DC 10.41.1.46

      [2015-03-09 11:31:48.194 -03:00] [3958] NTLM: updated machine account password for domain anp

      [2015-03-09 11:31:48.264 -03:00] [12578] NTLM: Thread 0x7fbd3db36a50 Domain anp id 15 - shutdown (2)

      [2015-03-09 11:31:48.593 -03:00] [3958] NTLM: Connected to DC 10.41.1.46 in domain anp

      [2015-03-09 11:31:48.612 -03:00] [3958] NTLM: Updated list of trusted domains for domain anp

      [2015-03-09 15:31:48.493 -03:00] [3958] NTLM: Updated list of trusted domains for domain anp

      [2015-03-09 15:50:25.324 -03:00] [11342] NTLM: Exception "timeout during read operation on message socket 131" when reading data from DC 10.41.1.46 tmpBuf: 0 fBuf: 0 port: 31056

      [2015-03-09 15:50:27.414 -03:00] [3958] NTLM: Disconnected from DC 10.41.1.46 in domain anp

      [2015-03-09 15:50:27.489 -03:00] [11342] NTLM: Thread 0x7fbd3db3ba30 Domain anp id 16 failed to reconnect to DC 10.41.1.46

      [2015-03-09 15:50:32.483 -03:00] [3958] NTLM: Connected to DC 10.41.1.46 in domain anp

      [2015-03-09 19:31:48.314 -03:00] [3958] NTLM: Updated list of trusted domains for domain anp

      [2015-03-09 23:31:48.110 -03:00] [3958] NTLM: Updated list of trusted domains for domain anp

      [2015-03-10 01:40:40.703 -03:00] [11342] NTLM: Exception "timeout during read operation on message socket 123" when reading data from DC 10.41.1.46 tmpBuf: 0 fBuf: 0 port: 58275

      [2015-03-10 01:40:42.740 -03:00] [3958] NTLM: Disconnected from DC 10.41.1.46 in domain anp

      [2015-03-10 01:40:42.759 -03:00] [11342] NTLM: Thread 0x7fbd3db3ba30 Domain anp id 16 failed to reconnect to DC 10.41.1.46

      [2015-03-10 01:40:47.825 -03:00] [3958] NTLM: Connected to DC 10.41.1.46 in domain anp

      [2015-03-10 03:31:47.888 -03:00] [3958] NTLM: Updated list of trusted domains for domain anp

      [2015-03-10 07:31:47.725 -03:00] [3958] NTLM: Updated list of trusted domains for domain anp

      [2015-03-10 10:28:38.578 -03:00] [11342] NTLM: Exception "timeout during read operation on message socket 71" when reading data from DC 10.41.1.46 tmpBuf: 0 fBuf: 0 port: 38955

      [2015-03-10 10:28:40.695 -03:00] [3958] NTLM: Disconnected from DC 10.41.1.46 in domain anp

      [2015-03-10 10:28:40.700 -03:00] [11342] NTLM: Thread 0x7fbd3db3ba30 Domain anp id 16 failed to reconnect to DC 10.41.1.46

      [2015-03-10 10:28:45.791 -03:00] [3958] NTLM: Connected to DC 10.41.1.46 in domain anp

      [2015-03-10 11:31:47.579 -03:00] [3958] NTLM: Updated list of trusted domains for domain anp

      [2015-03-10 14:58:07.708 -03:00] [3958] NTLM: Updated account definition for domain anp

      [2015-03-10 14:58:07.838 -03:00] [11342] NTLM: Thread 0x7fbd3db3ba30 Domain anp id 16 - shutdown (2)

      [2015-03-10 14:58:08.005 -03:00] [3958] NTLM: Connected to DC 10.41.1.125 in domain anp

      [2015-03-10 14:58:08.045 -03:00] [3958] NTLM: Updated list of trusted domains for domain anp

       

       

      Anyone have any idea what could be the problem?

       

       

      I remember you that this problem is happening constantly and as I have 3 DC, has happened to give the error in the 3 DC and generate unavailability, as users could not authenticate to the Domain.

       

      Help Me!!! haha