2 Replies Latest reply on Feb 26, 2015 3:30 PM by jhall2

    retrieving encrypted files on backup external hard drive

    johnrayiv

      I backed up my files onto a western digital external hardware from my business laptop.

      The business laptop required me to create an encrypted partition for any files that I was going to copy to the hard drive.

      Now that I don't have that laptop and want to install the personal files on my home laptop, the home laptop doesn't even recognize the encrypted partition.

      Is there a way to load the files on my home laptop, given I have the encrypted partition password? Do i have to reload the software on my home laptop?

      I believe the business laptop was using "endpoint encryption for files and folders", with a version 4.2.0.178. I also believe our business laptops were using ePO.