1 Reply Latest reply on Feb 24, 2015 7:33 PM by frankm

    Attachments used regularly in our business being quarantined

    deanatglobe

      Hello,

      I work at a Performing Arts Organization, one of the email attachments we deal with frequently are attachments from the Lighting Equipment program Lightwright.   The attachments come as .lw5 files, but when they arrive they are being filtered by "the ZIP attachment compressed more than 95%" rule.  This causes the item to go into the organizational quarantine and not be delivered to the end user.  Whitelisting the sender does not seem to help.  Is there any way around this issue?


      Thanks

      Dean