I believe this has been reported as an issue. See https://kc.mcafee.com/agent/index?page=content&id=KB83664 for details. You're already doing the documented work around. This is holding up my deployment of TIE, which requires version 5. So I'm hoping 5.1 will fix this encryption issue.
Yep, it's a known issue. Same thing happening at my office and we had to roll back to Agent 4.8 estate-wide.
Fortuntately in our case it didnt cause any issues with ongoing projects, but it's still an inconvenience.
@cpromen No further suggestions I'm afraid, you're already soing what's needed.. Just gotta run with 4.8 until McAfee release agent 5.x.x
The issue outlined in the post is a failure of both Software and OPAL providers. This most often occurs when the product is installed but the system has not been rebooted. A reboot is required to allow the MDE sys drivers to be loaded into the driver stack. The McAfee Agent 5.0 issue would appear as the MDE policy enforcement is hung at "Creating Event to request data for assigned users".
The McAfee Agent issue will be resolved in McAfee Agent 5.0.1.