2 Replies Latest reply on Mar 12, 2015 7:22 AM by avinash34

    Decrypt Laptops via an policy on the ePO Server


      Hi all


      I want to decrypt the harddisks of three laptops and I found an instruction with the following steps:


      1)     Locate the systen you wish to encrypt in the systemtree

      2)     Check the system's check box and press the actions button

      3)     Select Agent and Modify Policy on a Single System

      4)     Click Edit Assignment for Product Settings

      5)     Select Break Inheritance and assign the policy

      6)     Choose New Policy

      7)     Create a policy based on My Default and name it Decrypt

      8)     Uncheck "Enable Policy" under the General Tab (Is it correct to disable the policy??)

      9)     Set Encryption to "None" under the Encryption Tab

      10)     Save the Policy and ensure it is assigned to the laptop

      11)     In the systemtree , check the box next to the laptop and click "Wake Up Agents"

      12)     Check the "Force complete policy and task update" and click ok.

      13)     Right click the McAfee icon on the laptop and choose McAfee Agent Status Monitor and Quick Settings -> Show Endpoint Encryption 14)     Status to verify agent communication.

      15)     The Volume Status should switch from Encrypted to Decrypting and when finished the System State will show Inactive.

      I tried it, but nothing happend. I also enabled the policy but did not function.


      Can someone tell my how I can decrypt a Harddisk of a Laptop with the ePO Server.


      Thank you very much