Normally when McAfee detects a File/Program that it deems Suspicious/Unknown. It gives the detection a Generic name called Artemis, until it can be Analyzed. If you feel that the File/Program is indeed Legitimate, you can follow these Guidelines/Instructions : What To Do When McAfee Detects Software As An Infection - How to Submit To McAfee Labs & Appeal
Quite often Steam/Minecraft/Foxhud and others are detected. In most cases after submitting your detection as instructed, the detection is usually suppressed/cleared. After allowing the appropriate time for it to be processed/analyzed.
If for some reason it is not resolved, please kindly post back the Analysis ID # associated with your confirmation from McAfee that your submission was successful. We can then contact a Technician/Engineer from McAfee Labs to expedite your issue.
Hopefully this will go a long way to change your mind, in regards to Renewing.
Wishing you all the very Best
McAfee Community Moderator
Kind of ridiculous to be honest. A user shouldn't have to 'read this' 'do that' 'upload here' 'send us this', do the community a favor and simply allow what should have already been allowed, allow the USER to CONTROL what THEY WANT to do.
Version 13.6 has Real Time Scanner exclusions but 1 file at a time not folders.drives such as custom and scheduled scan has.
Mcafee though will not exclude it if the file is found to be a bad malware.
I remember i asked this in a mod call a while back their comment was
WSS (Mcafee) cannot exclude OS and Boot files which will result in being Vulnerable to threats that hide in Program files etc. Added that Product will not touch/exclude anything that are flagged as System default by Windows OS
I wonder if when you installed the program you choose another folder say 1 called games rather than under Program files
I can assure you NONE of the things I'm trying to exclude are 'OS files' or 'System default files'. The only thing that they ARE is PROGRAM files and .exe that are INSTALLED to the C: drive.
Windows seems to protect program files or at least tell Mcafee to not touch it. We noticed this when i tried to exclude a file in a folder under program file
I will test this more later on
I really don't understand the concept behind not allowing the user to determine what they allow and what they dont. I mean really, isn't this kind of restrictive practice ruled out, I mean for a FREE program I understand, but a PAID one.
I strongly don't believe in buying a product that DOES NOT allow the USER FULL CONTROL. For me it's just a shame I've spent HUNDREDS of dollars over the 7 years to keep paying for a subscription, when there are MANY MORE competitive products around which ALLOW users FULL ACCESS for FREE.
For anyone reading this; PLEASE SHOP AROUND.
That is their choice though any more suggestions to shop elsewhere will break the formus terms of service. We are only volunteer users here but have to follow what McAfee sets up as rules.
Have you tried installing the game elsewhere to the program files folder that would I feel work.
Unfortunately the game has it set to where the user MUST install on the C: drive. That input is not optional, however I was able to get around that by using a command prompt and moving the folder to a different location and linking it through a symbolic link (using the mklink \d) command. As for Mcafee, it seems the user can exert limited control over their anti-virus software. Do I own the software? Or does the software own me? It really seems like the latter of the two.
"We" or you, may only be a volunteer here, but Mcafee sells products and is a company, and they really need to KNOW the feedback of their consumers, and if consumers are asking for more control over the software, how hard is it to really give it?
Y'know, I've had my Mcafee subscription since 2007, and NEVER ONCE have I received an email, or a pop-up asking for feedback from the company. How can consumers express ways to improve and what the product needs in the consumers eye if, as it appears, Mcafee doesn't care.
McAfee, like all security software makers, has written its software to protect their customers' machines and any connected to them from harm and if those customers were given carte blanche to OK anything they wanted, most of the world's gamers' (for starters) machines would have long since ground to a halt. So exclusions are limited because not all customers are as sensible as you. There are processes in place for appeals to the labs to OK software for use and Catdaddy gave my link above that explains that.
You can certainly write to head office if you wish:
McAfee Corporate Headquarters
2821 Mission College Blvd.
Santa Clara, CA 95054