4 Replies Latest reply on Feb 7, 2015 2:15 PM by Peter M

    McAfee Total Security - High/fluctuating CPU on Windows 8.1 (64-bit)

    nellienelson

      Just purchased a new Acer laptop with Windows 8.1 (64-bit). I deactivated McAfee Total Security on my old laptop and installed it on my new one. All was fine for a week but the past few days has seen my new laptop constantly running extremely slowly (to the point of freezing on numerous occasions), radio and video streaming is spluttering. The cpu is constantly spiking up to 98%-100% due to McAfee Service host programmes (Anti-Spam Service; Home Network; Personal Firewall Service; Platform Services; Proxy Service; VirusScan Announcer).

       

      I'm frequently having to restart. It's pretty much rendering my new laptop into an unusable lump of plastic with buttons on......

       

      Has anyone else had this? Is there any fix to this problem?

       

      Many thanks in advance.