6 Replies Latest reply on May 11, 2016 5:20 AM by Peter M

    Unlocking/unblock encrypted usb

    tempodata

      Hi,

      I have a 2GB McAfee encrypted usb running firmware 2.3, software version 3.9.1.34 that i forgot the password to unlocking it, after many attempts now the usb is locked/blocked. I do have the option of rescue user but i need the administrator password and after many attempts i am up to my last attempt thus i onlyhave 1 chance left so i need the CORRECT PASSWORD for the admin account which i am hoping there is a default one???

      Also at the Manage Device screen, i am also given the option of recycle device which i have no idea what that mean, can i still make the usb usable if i choose that option or the usb is certified. Please help.