vyomaa it sounds like Malware so have moved this to that section.
Please indicate what the name is of your McAfee software and version found by opening the software and clicking About, also indicate if you could successfully run the Virtual Technician found here: http://mvt.mcafee.com/
If not please endeavour to run Malwarebytes Free linked in the last link below. Please read the warning there on how to keep it free of charge, also how to download in Safe Mode with Networking if all else fails.
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Yes I could successfully run the Virtual Technician
That's good. Did MVT fix anything? Updates sometimes produce errors if the servers are temporarily unavailable it should have made sure that was OK.
It might not harm to run the other software I mentioned, just in case.
It's always a useful tool to have around as long as you remember to update it prior to each use.
Thanks for adding that info on Malwarebytes(Free). It certainly should reduce our time having to personally type.
no MVT didnt fix it..
I am facing problem since few days...please help...
Before steering you to support I need to be sure that there is no malware on your machine so please run what I suggested, Malwarebytes Free.
Post the results.
And one more thing...if I go with the gotoassist page...n chat with someone who asks me share the screen..is it reliable???
Perfectly reliable, but please make sure that there is no malware/virus onboard before you do that.