2 Replies Latest reply on Mar 23, 2015 10:53 AM by exbrit

    Backup to EERM encrypted USB HDD

    yanua02

      My company just recently implement EERM for all removable media including USB HDD.

      Prior to this I relied on Windows Backup to backup all my files automatically to USB HDD. As I understand Windows Backup will not work with HDD encrypted with EERM

      Copying files manually will be a tedious process to do it on weekly basis, which means I will skip doing it.

      Is there any EERM compatible software that will allow automatic backup?

      Lookinbg forward for your answer

        • 1. Re: Backup to EERM encrypted USB HDD
          peterindc

          What is the source for your statement "As I understand Windows Backup will not work with HDD encrypted with EERM"?

           

          I am experiencing this but don't know that this is a limitation.

           

          Just had EERM pushed out to  my notebook computer.  I had been having no trouble using my Seagate 2 TB drive with Windows Backup and Recovery until now.  Image backups are not supported on the McAfee encrypted portion so I had to remove that option.  No backup has succeeded since.  I get the error code 0x81000037 every time.  I've contacted our internal IT help desk and I will be recommending holding off on widespread deployment until this is resolved.

           

          Thanks.

          --Peter

          • 2. Re: Backup to EERM encrypted USB HDD
            exbrit

            Moved this into Encryption: EEM Managed as the best spot for it.

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            Peter

            Moderator