Moved to My Account Online as a better spot for thisd.
When I click you r link I get the normal retail card page when one can enter a product code.
Try clearing cookies and then go to that link again or read here: Trouble Installing McAfee Consumer Product Using Retail Card or Retail CD?
sorry but this is a brand spanking new computer. This is the very first thing I am doing on this computer so there are no cookies yet.
Any other suggestions please?
Very odd and I can only assume it has something to do with the region you are in.
Call your local Customer Service and they should be able to help (available 24/7): 011 707 5566
Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
Use Advanced Search To Find Answers
Thank you very much. I phoned and it took an hour but they sorted it out. They were very friendly and helpful even at 23h00 at night! Thank you!
That's good news and sorry you had to go through that ordeal.
All the best ;-)