We track compliance of McAfee EPP & EPE for many machines. While tracking down defects, we found out that that EPO console displays "Unknown" under Firewall Status (Host IPS) for few machines. Have googled for finding out the root causes or if there is any patch issue but found none. Did hit and trial with HIPS services, McAfee agent GUID regeneration. None helped. :-(
The McAfee agent is running properly on the machines and is reporting to EPO everyday. McAfee agent version is 4.8. Yet, the "Unknown" issue persists. Someone, please help out.
Thanks in advance!