I'm very new to McAfee and not technical at all. So in my attempts to make my customer happy I'm trying to have the below question(s) answered for him. I have a support case open already but not getting an answer very quickly.
Question #1 - Does ClickProtect support RTF encoded email?
Question #2 - "Can someone from Mcafee confirm if ClickProtect does or doesn't currently rewrite URLs in RTF formatted emails?"
Thanks in adavnce for any help I could get. If there is any documentation on it that would be great but would hope to get a page# as to where the answer is exactly.
Platinum Support Account Manager
Yes, ClickProtect supports RTF and Plaintext emails quite well and will change URLs included within them.
If you have any further questions, let me know.
Additional information: How does ClickProtect interact with URLs in messages?
Bradly McGarr, Security+, MCP, MTA-Windows OS, CIW-WFA, A+
McAfee SaaS Email & Web Security Technical Support Technician
McAfee. Part of Intel Security.