It's dangerous to have two or more antivirus applications installed at the same time, even if one is deactivated.
You should have uninstalled McAfee before installing the other one.
If you have problems Technical Support is free of charge and linked below.
Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
Use Advanced Search To Find Answers