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    Unable to install McAfee All Access - Internet Security on Mac Os X Yosemite

    mphillips

      Hi,

       

      I purchased All Access - Internet Security over a month ago and have been unable to install it.  I have downloaded the installer for Mac 3.3, but when I enter the serial number (cut and paste from the download page) I get an error saying the serial number is already in use.  I have tried this 6 times now. I have contacted McAfee support 3 times and each time they say that they have a known issue with installing on OS X Yosemite, but it will be fixed in a couple of days, so I need to try again in 48 hours.  I now see that McAfee support has been down this weekend.  Has anyone else come across this issue, or could they offer some advice please?  From looking on the forums, I see lots of problems with mac installs, but not this specific one.

       

      McAfee All Access - Internet Security 3.3 on Mac Os X Yosemite (10.10.1), using Chrome (39.0.2171.95) and Safari (8.0.2).

       

      Thanks.

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