4 Replies Latest reply on Jan 5, 2015 4:03 AM by fritscs

    Failed to connect to the Software Catalog server

    fritscs

      Hello

      Happy new year

      I was new on EPO, i upgrade my sever EPO 4.5 to 4.6.8

      I Have this problem :

       

      05/01/15 00:59:33   Démarrée(s) : Download Software Product List
      05/01/15 00:59:34   Downloading file E:\McAfee\EPOLIC~1\DB\licensed_products_list.xml.tmp.
      05/01/15 00:59:34   Downloading file E:\McAfee\EPOLIC~1\DB\trial_products_list.xml.tmp.
      05/01/15 00:59:36   Failed to download file E:\McAfee\EPOLIC~1\DB\licensed_products_list.xml.tmp. There was a connection error: Server name not resolved (12007).
      05/01/15 00:59:36   Failed to download file E:\McAfee\EPOLIC~1\DB\trial_products_list.xml.tmp. There was a connection error: Server name not resolved (12007).
      05/01/15 00:59:36   Failed to connect to the Software Catalog server.
      05/01/15 00:59:36   Terminée(s) : Download Software Product List (Failed to download the products list due to "Failed to connect to the Software Catalog server.")

       

      I need your help.

      I try to change the certificate (KB74029), but without good result.

      Thanks.