May I know the agent version you are using?
Is the machine standalone or ePO managed?
From the client machine please initiate update (update now) and share Mcscript log (C:\ProgramData\McAfee\Common Framework\DB)
Hi Hem, thanks for your reply, here is the info you want to know
Agent Version: 220.127.116.110
I try update with Standalone and with ePO managed 4.6
this is the scripy error:
McScript_error.txt.zip 660 bytes
MA 4.5 is not supported on Win 8.1. Please install either MA 4.8 or MA 5.0