3 Replies Latest reply on Dec 31, 2014 10:15 PM by hem

    Error when update McAfee in Windows 8.1


      hi all, recently I install windows 8.1 x64 on my computer and install McAfee VirusScan Enterprise + AntiSpyware Enterprise 8.8, when I try to update the database I receive the following error:

      Starting update session

      checking update packages from repository (Name)

      Initializing update

      Downloading catalog.z.

      Verifying catalog.z.

      The request file does not exist

      The request file does not exist


      I try from a local server, HTTP, FTP and downloading the all files to a same computer and try to install from local computer having the same error.

      I thing it is a compatibility problem ´cos I try many workaround finding in pages like this.


      anybody can help me?