This appears under the message when trying to reinstall ............
To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame?
What website are you accessing to download/reinstall ? Can you give the URL please? Also, as this is a reinstall, did you completely uninstall the software via Control Panel and then run the MCPR cleanup, and reboot before attempting the above??
It's outlined in this FAQ: How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
Also have you tried another browser?
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Am trying to do it by going in via my BT and downloading the NetProtect Plus from there
The page displays OK for me. What is your operating system and service pack (if applicable)? Also what browser and version are you trying to use and did you try another browser?
I use Google Chrome
That is I hope Vista SP2 (you can check by right-clicking Computer on your desktop or min the Start Menu and selecting Properties).
Google Chrome has many strict safeguards built in so the BT website may be needing some updating to meet their standards.
You also should have Internet Explorer 9 installed, you can tell the version by opening it and selecting Help/About. If it's IE8 update it to IE9 and then try using that for the website and the download.
You could also install Mozilla Firefox and try that.
I will try with IE9
OK, good luck ;-)