2 Replies Latest reply on Dec 12, 2014 4:08 PM by exbrit

    Livesafe account won't recognise my 1 yr subscription, only trial subscription.


      Bought a new Asus laptop pre-loaded with free trial of Mcafee Livesafe but bought a 1year subscription key card too which activated to my email/mcafee account. The mcafee program will only recognise the 30 day trial and this 1 year account also does not show in my mcafee account under subscription. How can i get mcafee to add the other 365 days to my Livesafe account. It knows I have redeemed the card against my account!