3 Replies Latest reply on Nov 30, 2015 4:11 PM by ndzuris

    Encrypted USB won't unlock on OSX 10.10 Yosemite

    gorria24

      I recently purchased a mac and found that my mcafee encrypted usb doesn't unlock. I can open the standalone software and change all the setting but as soon as I want to  open the USB and look at the files I get this error:

       

      Error: SSD_RET_IO_ERROR

      File Name: /Users/buildgates-head/builds/autobuild/MAC_ACCESS/SSD/mac/ssdsdk/macdriver.cpp

      File Date: 12:09:59 Nov 30 2010

      File Line Number: 295

      Call Stack:

      MacDriver::sendCommand

      MXPG2_RawDeviceCom::send

      MXPG2_RawDeviceCom::SendRequest

      DeviceChannel::transact

      FilterChannel::transact

      SecureChannelClient::transact

      MXPG2_DeviceManagement::directComm

      DeviceManagement::execCommand

      MXPG2_UserPassword::Authenticate

      SSD_AuthenticateInternal

      unlockWithPwd

      authenticate

      authenticate

       

      Extra Info:

      MacBook Pro

      OSX 10.10 Yosemite