8 Replies Latest reply on Dec 10, 2014 8:27 PM by mtsang

    The process McTray.exe has initiated the restart of computer   Reason Code: 0x0

    mtsang

      Greetings!!

       

      Anyone sees the captioned message in the System Log? In which case McTray.exe will initiate a server reboot?

       

      Our server hung right after those events. We are finding the root cause of request to reboot by McTray.exe. Any suggestion would be greatly appreciated.

       

      Abstraction:

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      System Log:

      INFORMATION08/11/201412:00:00EventLogNone6013N/AOSSERVERThe system uptime is 7603302 seconds.
      INFORMATION08/11/201421:21:45USER32None1074AdministratorOSSERVERThe process McTray.exe has initiated the restart of computer OSSERVER on behalf of user OSSERVER\Administrator for the following reason: No title for this reason could be found    Reason Code: 0x0    Shutdown Type: restart    Comment:    00 00 00 00
      WARNING08/11/201421:21:46USER32None1073AdministratorOSSERVERThe attempt by user OSSERVER\Administrator to restart/shutdown computer OSSERVER failed 80 48 3E 77
      INFORMATION08/11/201421:25:21Service Control ManagerNone7035SYSTEMOSSERVERThe SIMATIC NET Core Server PD service was successfully sent a stop control. None
      INFORMATION08/11/201421:25:24Service Control ManagerNone7036N/AOSSERVERThe SIMATIC NET Core Server PD service entered the stopped state. None
      ERROR08/11/201421:25:36DCOMNone10010N/AOSSERVERThe server {B6EACB30-42D5-11D0-9517-0020AFAA4B3C} did not register with DCOM within the required timeout. None
      INFORMATION08/11/201421:25:52Service Control ManagerNone7036N/AOSSERVERThe EracentEPAService service entered the stopped state. None
      INFORMATION08/11/201421:25:57Service Control ManagerNone7036N/AOSSERVERThe EracentEPMService service entered the stopped state. None
      ERROR08/11/201421:26:06DCOMNone10010N/AOSSERVERThe server {FDEB47B4-DD9C-459E-9B9E-E40D1C06A69F} did not register with DCOM within the required timeout. None
      ERROR08/11/201421:26:06DCOMNone10010N/AOSSERVERThe server {1D3F9B73-DDB3-485F-A646-65E87A14145E} did not register with DCOM within the required timeout. None
      INFORMATION08/11/201421:26:18EventLogNone6006N/AOSSERVERThe Event log service was stopped.

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      Application Log:

      INFORMATION08/11/201421:18:41McLogEventNone5000SYSTEMOSSERVERMcShield service started.    Engine version : 5600.1067    DAT version : 7616.0000        Number of signatures in EXTRA.DAT : None    Names of threats that EXTRA.DAT can detect : None None
      INFORMATION08/11/201421:24:43RebootApplication 513N/AOSSERVERCWinCCProjectWrapper::OnDeactivateProjectEnd: Project is now deactivated None
      WARNING08/11/201421:24:45RedundancyControlNone273N/AOSSERVERState changed to FAULT => server is isolated None
      WARNING08/11/201421:24:46RedundancyControlNone273N/AOSSERVERReboot of computer disabled by SIMATIC WinCC. reason: No autostart and no autologin configured None
      ERROR08/11/201421:24:46RedundancyControlNone257N/AOSSERVERCProxyIRedundancyControl::WinCCFireThread - Error  800706BF  causes failover None
      INFORMATION08/11/201421:24:46RebootApplication 513N/AOSSERVERdisconnected from RedundancyControl None
      INFORMATION08/11/201421:24:46RebootApplication 513N/AOSSERVERRedundancy send FAULT State None
      ERROR08/11/201421:24:47RebootApplication 257N/AOSSERVERShow RebootDialog None
      INFORMATION08/11/201421:25:45EracentEPAServiceNone0N/AOSSERVERNoneNone
      INFORMATION08/11/201421:25:52EracentEPAServiceNone0N/AOSSERVERNoneNone
      INFORMATION08/11/201421:25:52EracentEPMServiceNone0N/AOSSERVERNoneNone
      INFORMATION08/11/201421:25:57EracentEPMServiceNone0N/AOSSERVERNoneNone
      INFORMATION08/11/201421:25:57MSSQL$WINCCServer 17055N/AOSSERVER17147 :  SQL Server terminating because of system shutdown.

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