1 Reply Latest reply on Dec 18, 2014 1:55 PM by slarocque

    MVM 7.5.7 crashing Cognos Powerplay application during Non-Intrusive scan

    slarocque

      Hi,

       

      Here is the issue that we are experiencing and was hoping to get some help from the community as I'm all out of ideas..

       

      We have MVM 7.5.7 appliance installed in our DEV network and not PROD at the moment.  Before we roll out into Production we need to ensure that the appliance is not going to crash other services/applications and to mitigate risk of impact.to our users.

       

      While in DEV we have performed a non-intrusive scan.  The scan is able to complete.  The issue is that our reporting system is saying is about the  Cognos Powerplay:

       

      Source: Cognos PowerPlay Enterprise Server (cer4) Category: Type: Error Event ID: 183 User: Computer: XXXXXXX  Description: Internal error: Unexpected exception in Listener error. An existing connection was forcibly closed by the remote host.. MsgNum = 1073 X:\bi\ppes\7.3\mr2hs_504611\win32\src\ppcommon\source\CSocket.cpp(774) Thread.. [Event Record #39384] Date: Dec 8, 2014 9:02:37 PM UTC Source: Upfront Administration Service Category: Type: Error Event ID: 169 User: Computer: XXXXXX Description: [Event Record #39385] Date: Dec 8, 2014 9:02:37 PM UTC Source: Upfront Administration Service Category: Type: Error Event ID: 169 User: Computer: XXXXXX Description: [Event Record #39386] Date: Dec 8, 2014 9:02:40 PM UTC Source: Upfront Administration Service Category: Type: Error Event ID: 169 User: Comp....

       

      Has anybody else experienced this?