0 Replies Latest reply on Dec 8, 2014 10:59 AM by pjw2012

    Managing Encrypted USB's in ePO 5.1.1

    pjw2012

      Hi All,

       

      Hopefully this is really straightforward and my brain is just not working today.

       

      I have some encrypted USBs (Biometric) that have been in use for a couple of years, haven't had to do anything with them for a while. Until today, when a user managed to lock one of them. It was at that point I realised that last time this happened I used a recovery option in the ePO console.

       

      And therein lies the issue. Having upgraded the console recently I can't find where the Encrypted USB management options are or indeed how to add them back in (if that is even possible in ePO 5.1.1)

       

      Hopefully someone out there can help.

       

      Pete