5 Replies Latest reply on Dec 9, 2014 9:51 AM by yans112

    Latency

    yans112

      Hello,

       

      Could someone, please help me upon, How to check the latency in Mcafee Web Gateways?

       

      Thanks in advance.

       

      Regards,

      Yans.

        • 1. Re: Latency
          feickholt

          You can easily verify the latency using the dashboard.

          Look at performance information. I think "Used by Rule Engine" is the time you are looking for.

          You can also use a rule trace and analyse the timestamps for each rule to find out if there is a bottle neck configured within your policy

           

          Frank

          • 2. Re: Latency
            asabban

            Please note that "Used by Rule Engine" does not include latency not caused by MWG, such as time it took to resolve DNS and/or fetch the data from the server. So if the time MWG takes in the rule engine looks OK the problem might be related to the environment.

             

            Rule Engine Traces can also give some hints on this. Note that the GUI only displays "Durations", while the plain XML file logs  exactly at what timestamp which rule was entered. If the GUI view does not give a clue try looking at the timestamps of the rules. If you see delays between processing the last rule in the request cycle and entering the response cycle this is caused by network/DNS issues most of the times.

             

            Best,

            Andre

            • 3. Re: Latency
              yans112

              General Per.PNGHTTP Traffic.PNG

               

              Hello Feickholt/Asabban,

               

              Thanks for your informative replies.

               

              I am new to this MWG. However, I have
              checked under Performance Information tab. I am able to check the DNS lookup,
              Connection established time & Rule engine processing duration.  As per the above ref screenshot, Could you
              please let me know the latency time for the attached screenshot.

                

              And also please let me know, where can I found the XML file logs details. Is it under the Alerts, Informational logs
              or else.

               

              Thanks in advance.

               

              Regards,

              Yans.

              • 4. Re: Latency
                feickholt

                you may tick dns lookup and connect to server, then you will receive a graph with the time the rule engine consumes.

                In my first look I would asume the link to the server or the server you want to connect to is heavy loaded.  (up to 7sec for a single connect to a server... I would not accept such values)

                • 5. Re: Latency
                  yans112

                  I don't think these values are appropriate. In Sophos WG and Ironport We can see the pre-defined Latency report. In the MWG, there is no pre-defined option to look onto it.

                   

                  However, thanks for your inputs.