Are you sure that the system can reach your ePO ?
Can you send the content of the Agent Log ? (C:\ProgramData\McAfee\Common Framework\DB\Agent_<systemname>.log)
You can just Copy/Past the content of the file if not too big.
Or use a file transfert services such "wetransfert" ?
Or perhaps you can sent it by email, check for your private messages
After lot of checking, there is something strange....
You try to deploy HIPS, are there any rules to allow Agent to ePO ?
Can you do a telnet from a client to a System :
> telnet <epo_ip_server> 443
This topic is related to the same problem : Agents not reporting to epo 4.5 (and it result to a firewall inside)
Do you have tried to install Agent again on systems ?
Another way that you can check :
ePolicy Orchestrator (ePO) 5.0 servers installed with valid license key stop sending policies and tasks to agents after 90 days.
This issue occurs only with ePO 18.104.22.1680 and will be resolved in ePO 5.0.1. A hotfix and additional information are available in KnowledgeBase article KB78686.
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