6 Replies Latest reply on Dec 4, 2014 10:39 AM by Folcan

    EPO and Client information Conflict

    thulanitshaka

      Hi Guys,

       

      In My Environment i have about 120 Clients reporting from the EPO that they don't have Framepkg installed, and System state: unknown, version: Not Installed, Product Version comes out blank, DAT version comes out blank, but when you get to the client Physically everything mentioned is correct,  shows DAT file is up to date, shows you the correct product installed. now to me this is a bit confusing especially when i have to report.

       

       

      Can i get a solution where by what i see on the EPO about a client shoould be exactly what i see on the client..

       

      Thanks

      Tulani Tshaka