1 Reply Latest reply on Dec 4, 2014 1:19 AM by shahids75

    Issues with MVM installation on HyperV Win2012 R2

    princesamuel

      I have installed MVM is the distributed environment.

      Environment : HyperV 2012R2, SQL Server 2008

       

      1st Server  - Scan controller, Scan engine ,API server ,Notification service ,Data synchronization service ,Web portal ,Report engine

      2nd Server - Database , Configuration manager

       

      the product installed smoothly but resulted in few issues:

       

      - The Enterprise Manager doesnt load. I see following error in the FCm.log file:

       

      ime='2014-11-14 16:39:53.357' | pri='00000' | name='FMSCommon' | threadID='4008' |  Unable to retrieve agent ID; IIS certificate installation might fail for IIS7

      time='2014-11-14 16:39:53.373' | pri='00000' | name='FMSCommon' | threadID='4008' |  Failed to configure IIS to accept Foundstone.pem. Result code 87

       

      - All components are showing green on FCM console except the Scan Engine(Showing Red). I tried restarting it but no help.

       

      I have disabled the UAC(User Access control) on both the systems and reinstalled MVM. The situation has not improved.

       

      i have looked at the FCagent log file and seen following errors:

       

      time='2014-11-14 16:18:24.455' | pri='00000' | name='FCAgent' | threadID='1384' |  FC Agent service started. Version = 7.5.0.14107.

      time='2014-11-14 16:18:24.534' | pri='00000' | name='FCAgent' | threadID='1384' |  Attempting to create connection using custom certificate

      time='2014-11-14 16:18:24.534' | pri='00000' | name='FCAgent' | threadID='1384' |  Failed to locate custom certificates. Reverting to default certificates

      time='2014-11-14 16:18:24.534' | pri='00000' | name='FCAgent' | threadID='1384' |  Attempting to create connection using default certificate

      time='2014-11-14 16:18:25.580' | pri='00000' | name='FCAgent' | threadID='1384' |  Agent failed to connect to server: SSL Error = 0, WSA Error = 10061.


      Could you suggest something here that I can try?