3 Replies Latest reply on Jan 23, 2017 4:36 AM by mariyappa

    Unknown failure occurred on property collection (Agent 5.0)

    spongetron

      Systems with McAfee Agent 5.0.0.2620 generate the follwoing error:

       

      Event ID: 2427

      Event Type: Property Collection

      Error Code: Unknown failure occured on property collection

       

      masvc_xxxxxxx.log:

      2014-11-24 08:18:36.226 masvc(1836.1860) property.Info: Property collection session timedout.

      2014-11-24 08:18:36.226 masvc(1836.1860) property.Warning: Property collection failure event for SITEADV_3500.

      2014-11-24 08:18:36.226 masvc(1836.1860) property.Warning: Property collection failure event for VIRUSCAN8800.

       

      Systems with Agent 4.8 do not generate this error. Does someone know why this is happening?