1 Reply Latest reply on Nov 20, 2014 3:36 PM by Peter M

    Client is not getting ePO point products

    justtryintogetittowork

      I have a Windows 7 client. Our domain uses an ePO server.

      I installed McAfee Agent ver 4.6.0.3262.

      Under the agent status and monitor, I selcted the "Collect and Send Props" button, but i do not receive the HIPS protection as I see is on other networked computers on the same domain.

       

      I did not know if Virusscan console needed to be installed in tandem.

      Do I need to install Virusscan console in order for packages to download and install to my computer?

       

      I did eventually install McAfee agent 4.8.0.1500 and VirusScan Enterprise ver 8.8.0 (8.8.0.1247).

      But I still do not have HIPS protection "installed".

      The computer has been on the network a couple days straight. And I do have a good internet connection.

       

      Thanks!