7 Replies Latest reply on Nov 20, 2014 12:20 PM by Peter M

    Grant Number

    bebeee

      I began to install McAfee All Access, encountered a problem with an old version of Norton Symantec, and the McAfee download has halted due to this problem.  I deleted Norton and went back to McAfee's download site only to be asked for a 'grant' number followed by captcha characters.

       

      I have my serial number for the purchase, but that is not the same as the 'grant' number.

       

      Any ideas in this community that may help me?

       

      The McAfee product is still not installed.