2 Replies Latest reply on Nov 13, 2014 6:05 AM by Guest88

    McAfee Agent 5 remote log entries question

    Guest88

      Hi

      Just start to upgrade clients to MA5 and faced with strange issue.

      Then I connect to remote log of MA5, not all content displayed. For example I don't see progress of "deployment" tasks (downloading, verifying, etc..).

      I try to play with check box "Detail logging" in MA policy - same results.

      ePO server version - 5.1.1

       

      Please any suggestion.

       

      Alex

        • 1. Re: McAfee Agent 5 remote log entries question
          hem


          I am not able to reproduce the issue.

           

          Please make sure that in MA policy->logging, you have both 1- enable remote logging and 2- enable remote access to log options are checked.

          • 2. Re: McAfee Agent 5 remote log entries question
            Guest88

            Hi Hem

            I double check it in Test environment and receive same picture:

            Task received and started with " Product Deployment becomes active" and after some time finished.

            Nothing about progress of task

            Product deployed/removed successful but log very different from previous versions.

             

            Thursday, November 13, 2014 1:56:37 PM Info DataChannel.Manager Sending the next batch of 1 data channel items

            Thursday, November 13, 2014 1:56:37 PM Info ahclient Agent communication session closed

            Thursday, November 13, 2014 1:56:37 PM Info ahclient Agent communication session started

            Thursday, November 13, 2014 1:56:37 PM Info ahclient Agent is connecting to ePO server

            Thursday, November 13, 2014 1:56:37 PM Info scheduler Scheduler: Invoking task [McAfee Agent > Product Deployment]...

            Thursday, November 13, 2014 1:56:37 PM Info scheduler The task McAfee Agent > Product Deployment becomes active

            Thursday, November 13, 2014 1:57:28 PM Info DataChannel.Manager Package uploaded to ePO Server successfully

            Thursday, November 13, 2014 1:57:28 PM Info DataChannel.Manager Sending the next batch of 1 data channel items

            Thursday, November 13, 2014 1:57:28 PM Info ahclient Agent communication session closed

            Thursday, November 13, 2014 1:57:28 PM Info ahclient Agent communication session started

            Thursday, November 13, 2014 1:57:28 PM Info ahclient Agent is connecting to ePO server

            Thursday, November 13, 2014 1:57:29 PM Info scheduler Scheduler: Task [McAfee Agent > Product Deployment] is finished

            Thursday, November 13, 2014 1:57:29 PM Info scheduler The task McAfee Agent > Product Deployment is freed

            Thursday, November 13, 2014 1:57:29 PM Info scheduler The task McAfee Agent > Product Deployment is successful