This is a bug. I've hit it when using 9.4 and 9.4.1
Good luck getting McAfee to fix this...
actually, the version of my ESM is 9.3.2. i have installed the last build of version 9.3.2 but the problem perssist.
so, depending on your experience, this problem has been resolved after the update to version 9.4?
thank you for your response.
The bug continues to exist even after 9.4.1. You will need to raise a ticket with support and be patient... (or maybe you are lucky and the issue has been documented as a known issue).