1 2 3 Previous Next 24 Replies Latest reply on Nov 8, 2014 9:13 AM by catdaddy

    Anti virus and anti spyware will NOT install!!

    skygirlblue

      I'm about ready to give up!!

       

      Older computer, Running XP with service pack 3...

       

      current McAfee Security Center:

       

      Version 12.8

      Firewall 13.8

      Firefox 33.0.2 (main browser)

      IE 8 (default settings)

       

      I have about 9 months left on my license, but I'm about ready to cancel!!

       

      I have uninstalled 3 times using add/remove and MCPR...have also run Mcpreinstall, with no issues..scanned with malwarebytes..no issues...Scanned with getsusp.  3 suspicious files...2 of which I recognized...the 3rd I researched and seemed ok...

       

      I have installed 3 times...and everything installed perfectly except the anti virus/anti spyware...therefore, I can't scan anything...this all started after an update on either 10/30 or 10/31...can't remember which...

       

      Another oddity is that when I run Virtual Technician, it states that no product was found...What????!!!

       

      Any suggestions?

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