8 Replies Latest reply on Nov 1, 2014 1:20 AM by catdaddy Branched to a new discussion.

    Preinstalled McAfee LiveSafe trial uninstallation

    cmcd1708

      Hey guys. I recently bought a new Acer Aspire laptop. It came bundled with a McAfee LiveSafe Internet Security trial. I used it's 30-day-trial period and now it's expired. I'm now planning to uninstall it.

       

      I recently searched for an uninstallation guide for the software in McAfee's support page. I came across with this line:

      IMPORTANT: If your McAfee products were preinstalled by your computer manufacturer, ensure that you activate your McAfee subscription before you uninstall them.

       

      I'm confused because I already used up my 30-day-trial period and the trial subscription is expired. I already registered my McAfee software on the McAfee site.

       

      How do I activate my McAfee subscription? Do I need to buy a new subscription just to uninstall it? Or do I just need to register the product on the McAfee site?

       

      Please help. Thanks.