0 Replies Latest reply on Oct 16, 2014 3:50 PM by jmsuper

    Linux McAfee Agent Deployment - Stays in Unmanaged state

    jmsuper

      EPO 5.1.

       

      Trying to deploy a Linux agent to CentOS6. Agent deploys successfully, is running but never goes to Managed state in EPO. Windows clients work fine.

       

      "Changing agent management modules" manually from the EPO Agent 4.8 Product Guide has no effect. Installing the EPO agent manually has no effect.

       

      There are a couple "Failed to communicate" and "Failed to process SPIPE package" that sound concerning but not sure what else to do at the moment.

       

       

      2014-10-16 15:22:29 [3075]  (81926)[agProps] [I] Setting the properties as :/opt/McAfee/cma : 4.8.0.1500 : 4.8.0.1500 : 60 : 60 : {881CC7AF-3055-E411-8381-000000000000} : 8081 : 1 :
      2014-10-16 15:22:29 [3075]  (81926) [events] [I] deleting event interface object
      2014-10-16 15:22:29 [3073]  (49156)[Pckproc] [I] after wait timeInterval=2147483647
      2014-10-16 15:22:29 [3073]  (49156)[Pckproc] [I] start processPackage timeInterval=2147483647

      2014-10-16 15:22:29 [3073]  (49156)  [Management]  [I] Requested for the Incr Props by the Agent

      2014-10-16 15:22:29 [3073]  (49156) [Agent]  [I] Adding incremental props to props version package.
      2014-10-16 15:22:29 [3075]  (81926) [Agent]  [I] Forward all events request received

      2014-10-16 15:22:29 [3073]  (49156)  [Management]  [W] Failed to get last properties version

      2014-10-16 15:22:29 [3075]  (81926) [Agent]  [I] Verifying agent GUID
      2014-10-16 15:22:29 [3075]  (81926) [Agent]  [I] Agent will connect to Server in : 3600 seconds
      2014-10-16 15:22:29 [3073]  (49156)[SpiPkgr] [I] Using sequence number 19
      2014-10-16 15:22:29 [3073]  (49156) [Agent]  [I] Agent server communication session started
      2014-10-16 15:22:29 [3073]  (49156) [Agent]  [I] Package type is propssend package
      2014-10-16 15:22:29 [3073]  (49156) [Agent]  [I] Agent is connecting to ePO server
      2014-10-16 15:22:29 [3073]  (49156)[imutils] [I] Trying with site: 10.x.x.x:80
      2014-10-16 15:22:29 [3073]  (49156) [naInet] [I] HTTP Session initialized
      2014-10-16 15:22:29 [3073]  (49156) [imsite] [I]Upload from: /opt/McAfee/cma/scratch/Unpack/pkgThuOct162022292014_847652797.spkg
      2014-10-16 15:22:29 [3073]  (49156) [imsite] [I]Upload response target: /opt/McAfee/cma/scratch/Unpack/pkgThuOct162022292014_1243768104.spkg
      2014-10-16 15:22:29 [3073]  (49156) [naInet] [I] failed to receive package..server is busy
      2014-10-16 15:22:29 [3073]  (49156) [imsite] [I] NaInet library returned code == 12
      2014-10-16 15:22:29 [3073]  (49156)[imutils] [I] Uploading via relay.
      2014-10-16 15:22:29 [3073]  (49156)[imutils] [I] Could not find any last used relay information
      2014-10-16 15:22:29 [3073]  (49156)[imutils] [I] Doing a Relay Discovery

      2014-10-16 15:22:29 [3073]  (49156) [RelayClient] [I] DISCOVERY_CLIENT: Sending subnet broadcast

      2014-10-16 15:22:29 [3073]  (49156) [RelayClient] [I] DISCOVERY_CLIENT: Sending a Global Broadcast

      2014-10-16 15:22:34 [3073]  (49156) [RelayClient] [I] RelayClientApi: No relay servers were discovered in the network

      2014-10-16 15:22:34 [3073]  (49156)[imutils] [I] Relay discovery failed.
      2014-10-16 15:22:34 [3073]  (49156) [naInet] [I] HTTP Session closed
      2014-10-16 15:22:34 [3073]  (49156) [Agent]  [E] Agent failed to communicate with ePO server
      2014-10-16 15:22:34 [3073]  (49156) [Agent]  [E] Failed to process SPIPE package
      2014-10-16 15:22:34 [3073]  (49156)[Pckproc] [I] Agent ASCI interval =  3600000
      2014-10-16 15:22:34 [3073]  (49156)[Pckproc] [I] getNextInterval. timeInterval=3062
      2014-10-16 15:22:34 [3073]  (49156)[Pckproc] [I] Exponential retry ---   current time =1413490954
      2014-10-16 15:22:34 [3073]  (49156)[Pckproc] [I] Exponential retry ---next retry time =1413494016
      2014-10-16 15:22:34 [3073]  (49156)[Pckproc] [I] Exponential retry ---next asci  time =1413494549
      2014-10-16 15:22:34 [3073]  (49156)[Pckproc] [I] nextRetry - currTime =3062 second
      2014-10-16 15:22:34 [3073]  (49156)[Pckproc] [I] nextAsci  - currTime =3595 second
      2014-10-16 15:22:34 [3073]  (49156)[Pckproc] [I] Exponential retry, do ASCI in 3062 seconds
      2014-10-16 15:22:34 [3073]  (49156)[Pckproc] [I] Adjusted RetryTime -- timeInterval=3062 bReStartRetrySequence=0
      2014-10-16 15:22:34 [3073]  (49156) [Agent]  [I] Next ASCI will be done in 3062
      2014-10-16 15:22:34 [3073]  (49156)[Pckproc] [I] before wait timeInterval=3062
      2014-10-16 15:26:49 [3077]  (114696) [Agent]  [I] Forward immediate events request received
      2014-10-16 15:31:49 [3077]  (114696) [Agent]  [I] Forward immediate events request received
      2014-10-16 15:36:49 [3077]  (114696) [Agent]  [I] Forward immediate events request received