6 Replies Latest reply on Oct 12, 2014 3:25 PM by SafeBoot

    How do I get rid of WildWestCoupon problems?

    frustrated8491

      This has been showing up on my computer for a while now and I also have something called a 'jollywallet" bar on McAfee site only. Not in my control panel nor have I downloaded it. I am running Windows 7, mainly use Chrome for my browser but I just checked and it is also on Firefox. Very frustrated at this point in time. About ready to throw away the laptop!!! Fairly sure this is virus or malware that snuck in even tho I am running AntiVirus Plus. Have not installed any programs or opened any spam. Please please help.

       

      Kitty

        • 1. Re: How do I get rid of WildWestCoupon problems?
          catdaddy

          frustrated8491

                                     Please try the following Removal Guide: Remove JollyWallet pop-up ads (Virus Removal Guide)

                                     As for the (Wild West Coupons) It is basically part of the "Justplugit" Engine. Should the above Removal Guide not remove (Wild West Coupons) Try this reliable one:Remove "Ads by WildWestCoupon" virus (Easy Removal Guide)

                                   

                                      (Please Note) In most all cases a "Restart" is required to entirely remove all Detections/Remnants. After running each individual Application. Please allow Windows to fully load before proceeding.

                           

                                     You may find these two articles most informative: PUPs - Potentially Unwanted Programs - Basics

           

          I might add, Please make certain your Windows Updates/Add/ons/Plug-ins are up to date/Current. To include Internet Explorer, for it is required to be as McAfee and other programs need it to be in order to function properly.

           

          Please post back your results......

           

           

          Regards,

          Catdaddy

          McAfee Moderator

          Consumer Products

          • 2. Re: How do I get rid of WildWestCoupon problems?
            k3tg

            These Anti-Spyware/Malware & Hijacker Tools may be useful to you should anything peculiar be going on inside your computer.

             

            The McAfee Stinger scan and Getsusp are excellent tools to have at your disposal.

             

            Let us know if the information provided by Catdaddy resolves your issue.

             

            Tom K3TG

            McAfee Volunteer Moderator

            • 3. Re: How do I get rid of WildWestCoupon problems?
              catdaddy

              Hi @frustated8491,

                                     If you would please ,could you confirm that your issues have been resolved? Or if we can be of further assistance, please feel free to contact us for additional Advice/Guidance.

               

              All the very best,

              Regards,

              Catdaddy

              McAfee Volunteer Moderator

              Consumer Products

              • 4. Re: How do I get rid of WildWestCoupon problems?
                frustrated8491

                No I tried everything suggested and finally gave up. Had to get out an older computer and use it until I can afford to get that one debugged so am still frustrated. Reason I am frustrated is I have not downloaded anything from the internet and if I don't know who sent me something I don't open attachments.Even then I will sometimes check=drive my friends and family crazy but this is a good example of why you have to be careful. Even being careful this happened & I had the program to protect me or so I thought.

                • 5. Re: How do I get rid of WildWestCoupon problems?
                  catdaddy

                  frustrated8491,

                                         Oh my....You said you have been experiencing these Pop-ups, peculiar behavior (For a While). Can you possibly recall near the time of this beginning to occur? Could you possibly return to a certain Restore point,when your system was not experiencing such behavior?

                   

                                           Of course this will entail having to make certain you check for all Windows Updates/Add-ons and Internet Explorer.Even if you do not choose to use it,McAfee and other programs do in order to function properly. You will also have to make certain that McAfee is current and up to date included.

                   

                                           While doing this procedure, it may take a while and any interferences will cause additional issues.

                   

                                           Should the case still be that this is not possible, I suggest you run the Tool "Hijackthis" and post it on the (BleepingComputer.com) Forum. These individuals are (Specialists) in such situations, and this recourse is Free. If reverting back to an earlier point in time cannot be achieved. Please refer to the Link I inserted earlier,and follow the Guidelines/Instructions. Scroll down until you see " Hijackthis"

                   

                                            Here is the Link: Anti-Spyware/Malware & Hijacker Tools

                   

                                          I am sorry the intial solutions offered did not solve your issues. The majority of time these programs indeed do, this occasion of course not being the case.  Hopefully ,we can prevent you from having to take your computer to a repair shop.

                   

                                          I might add in addition, McAfee offers Specialized Services as well, should all of the above suggestions not resolve your issues. McAfee Consumer Products - Types of Support

                   

                  Wishing you all the very best,

                  Regards,

                  Catdaddy

                  McAfee Volunteer Moderator.

                  • 6. Re: How do I get rid of WildWestCoupon problems?

                    frustrated8491 wrote:

                     

                    ... I have not downloaded anything from the internet ...

                    You don't need to download anything - just visiting a website can be enough to infect an unpatched, vulnerable machine.