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According to http://vil.nai.com/vil/content/v_239604.htm McAfee should have removed it unless it was trapped in your System Restore folder (shown as "System Volume Information" in most scanners) then temporarily disabling System Restore should then get rid of it.
To be on the safe side scan using the free version of these two tools and let them remove anything they find. Reboot if asked to. Update tme first before running.
(Might be a good idea to keep that one for future use)
Lastly I strongly recommed you update to SP3 as it has been released for some time now. There is help with that here: http://community.mcafee.com/showthread.php?t=220807
Thank you so much for the help, I will try it right away. First I'd like to ask what you meant by "update tme first before running"? And do I have to disable McAfee when I run these other two programs? Sorry to ask about what are probably obvious things, but I don't really know too much about this.
I meant update them before running, sorry about the typo.
Thank you for your patience with me, I will try it now
No problem. Good luck.:)
I ran scans with both programs, the superantispyware found an unknown trojan which was removed, and the Malwarebytes scan afterwards showed nothing. I'm still having trouble when I use a search engine, it keeps getting redirected to other sites than what I'm trying to get to. It will go to a different one each time and they all seem to end with php. Any other suggestions?
I just tried to check the processes that show in task manager against a list on the web, and many of them are worms or trojans according to this site. It is www.tasklist.org. Are they legitimate, with correct information? They also say that these can be removed with Easy Spy Remover; this makes me suspicious since I can't imagine Mcafee missing 14 worms and trojans but the program they recommend can clean them off. Can you tell me if they are reliable?
Take no notice of what "they" say....use both of the tools I linked above - use them twice or three times if necessary.
If that doesn't help then download Hijackthis and post its log on one of the following forums for expert help and advice:
Do not post the log here, we can't help!
Post the logs at a specialist Forum:
BLEEPING COMPUTER FORUM
GEEKS TO GO FORUM
MAJOR GEEKS FORUM
MALWARE REMOVAL FORUM
SPYWARE INFO FORUM
WHAT THE TECH FORUM
Be sure to read all the sticky announcements/instructions at the top of each malware forum!
Thanks, I ran them both but only once. I will do it again. Should I disable System Restore when I run them, and should I be in Safe Mode or just boot regularly?
All the best,