2 Replies Latest reply on Sep 29, 2014 5:28 AM by ifrank

    Handling DC communication problems?

    ifrank

      I've had cases where communication with domain controllers was failing (seen in the dashboard as "The following domain(s) can't be contacted: xxx.xx (Origin: Authentication, ID: 903, xx times within last xx minutes). So I have an incident ID. I am still unable to precede or modify the authentication rule to handle this incident. If authentication fails users are blocked because of it. Sure I can do a fail open in my policy assignments further down in the Rule Sets, yet in order to workaround a failing DC communication I still have to manually disable the auth rule itself.

       

      Has anyone found a smarter way dealing with this?