let's start with what version of EEPC you're using, and details of when you see this error?
Moved to Encryption: ePO Managed - Moderator
I am not sure, i did not install it on the computer, i believe it was a factory install.
i have sent the hard drive off for data recovery experts and they also are requiring details about the version and encryption passwords etc.
any ideas as to what i can do?