4 Replies Latest reply on Sep 25, 2014 10:44 AM by SafeBoot

    How to decrypt using EPO 5

    eireann2010

      Hi, we are having dificulty using EPO 5 as a manged solution for FDE encryption, though it's a good product. The 2 PCs we have miraculosly encrypted now need to be decrypted. It's not clear how to do this.  We tried the recovery option where the client tells the admin the recovery code and the admin returns the generated code to the client but that didn't work. Any suggestions, would be greatly appreciated.