Did you zip the file up with a password of "infected" without quotes if you did you would have gotten back an automatic reply with an analysis id. Retry the submission and post the id number here as if you do not get a fix in 4 days we can move it up the line faster.
I checked and the file has not been received, would it be possible to send the file in a password protected .ZIP with the password infected, to the email address firstname.lastname@example.org please?
U can send it again zipped and password protected. Who re you asking I cannont send it. When you email it there will be an immediate reply. That way you will know it was received.