5 Replies Latest reply on Feb 24, 2016 12:56 PM by Peter M

    Cannot print to wireless printer

    amw

      Hello!

       

      If anyone can tell me how to bypass McAfee security to print to my wireless printer, I would appreciate it!

      I know that my wireless printer is connected to my Linksys network because I can print when I turn McAfee off.  I'm sure that I need to change something in the firewall settings, but just not sure how to do that.

       

      Here is more information about my system:

      - Operating System: Mac OSX 10.9.4

      - McAfee Version 3.1.0.0 (Anti-malware: version 2.1.0)

      - Epson WF3540 Wireless Printer (version 9.4)

       

      Thank you ahead of time for any assistance!

       

        • 1. Re: Cannot print to wireless printer
          Peter M

          Moved this to Consumer > MAC Products for better attention.

          Moderator

          • 2. Re: Cannot print to wireless printer
            selvan

            Hi amw

            We might need to Add the IP of Wireless Printer to McAfee Firewall's Safe list. Open Preferences in McAfee GUI and Select Firewall -> Add the IP of Printer and check to see if you are able to print Wirelessly.

            • 3. Re: Cannot print to wireless printer
              yflyer

              I just had the same problem pop up a day or so ago.

              I couldn't send documents from my Mac to the wireless printer. I got a message that

              maybe it was an old printer, etc. in any case deleted it and when i went to add a printer

              nothing showed up except blank box.


              So, I re-setup the printer and it said "connected", downloaded

              the right drivers, went to system preferences, tried to add a printer,

              same thing-so figured McAfee is doing something to block it.

               

              Checked McAfee Virus Protector Plus preferences -home and work on.

              Noticed a "reset firewall" and did that. Now saw home & work &  "ethernet 1 connected"

              and an IP address.

              Went back tp system preferences-printer/scanner-, chose + (add printer) and a Canon 4800

              appeared in a box below-selected that-it installed and i can now print and scan wirelessly.

              • 4. Re: Cannot print to wireless printer
                yflyer

                See "Lew Austin" reply. Hope it helps.

                • 5. Re: Cannot print to wireless printer
                  Peter M

                  yflyer wrote:

                   

                  See "Lew Austin" reply. Hope it helps.

                  Only you (and the Moderators) can see a poster's actual name.

                  So this is answered, thanks.

                  As this is such an old thread I will lock it shortly.