1 2 Previous Next 10 Replies Latest reply on Sep 5, 2014 5:10 PM by Peter M

    Calls from Microsoft Support Partner a scam??

    yumavasd

      I understand that Microsoft has “Partner” companies to do Microsoft support. My question is Do these "partners" monitor Windows computers for signs of malware, then CALL THE USER ON THE TELEPHONE to inform them their computer has been infected and then offer to clean out the malware? In this case the company was Global Dream Software, The call was from a foreign location, possibly India. They downloaded a program Teamviewer9 to my computer. The receipt for my payment was sent by DAVID WILSON WAS THIS A SCAM or a VALID MICROSOFT SERVICE?  (I was having some problems that started up some days before they contacted me.)

      Email edited out - Moderator

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