Let's start with exactly what software you have, what version it's on, and what makes you think it's not up to date?
It's McAfee SecurityCenter, version 12.8, running on Windows 8.1. I manually update it daily, and it won't update anymore - just stops the process when I start it. Am afraid maybe some malware is stopping it.
I moved this to Consumer > SecurityCenter as a better spot for this.
The software auto-updates usually about once a day. When you open McAfee SecurityCenter (NOT Windows Security Center) is it stating that it's out of date?
Try running the Virtual Technician to see if it finds and fixes any problems: http://mvt.mcafee.com/
Because McAfee SecurityCenter relies on an up-to-date system make sure Windows 8 is totally up to date including IE11 if not already installed. It doesn't have to be your browser of choice but McAfee utilizes it for functionality.
If further problems I suggest you contact Technical Support, it's free of charge by phone or online chat and linked below.
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Try the below step and see if it helps
1. Open GUI > Navigation > General Settings and Alerts > Access Protection > Uncheck and click Apply
2. Disable Automatic updates > GUI > Updates > Update Settings > Notify me when updates are available
3. Try a manual Update > GUI > Updates > Check for Updates
4. Re-enable Access protection following step 1
Post back the outcome..!
Thx for the move to this forum.
I had been getting error messages when tying to use MVT, but for some reason it worked when I tried it from the link you included. It found/fixed some problems with McAfee's registry files. After rebooting, the problems are solved - I was able to update!
Thanks for your post, you'll see I was able to get things solved using ex_brit's post. Thx again.
Glad you are OK now ;-)
I forgot to add that often MVT will throw up errors and then, as you found out, work anyway. It remains a useful tool to use.
I have performed the steps in this thread and MVT shows no issues and the update still doesn't happen. You click manual update and it briefly shows up and then goes back to the home screen and it never updates. Any other thoughts?