6 Replies Latest reply on Sep 3, 2014 12:56 AM by bostjanc

    EPO 5.1.0 (build 509) - Update Master Repository (error.-3007)

    bostjanc

      Server task: UPDATE MASTER REPOSITORY fails for the past couple of days, but if we run it manually it Works like a charm.

      Any bug in 5.1.0 (build 509) maybe?

      aa.png

        • 1. Re: EPO 5.1.0 (build 509) - Update Master Repository (error.-3007)
          hem

          If possible please share EpoApSvr.log (\Program files\McAfee\ePO\DB\logs) from the ePO server after running the pull task.

          • 2. Re: EPO 5.1.0 (build 509) - Update Master Repository (error.-3007)
            bostjanc

            Nothing special (no error words inside this log9

             

            20140827021124 I #00548 DOWNLOAD_JNI Downloading file: C:\PROGRA~2\McAfee\EPOLIC~1\DB\ProductCompatibilityList.xml.tmp.

            20140827021124 I #00548 MCUPLOAD Connecting directly to server epo.mcafee.com.

            20140827021126 I #00548 DOWNLOAD_JNI Finished downloading file: C:\PROGRA~2\McAfee\EPOLIC~1\DB\ProductCompatibilityList.xml.tmp (57854 bytes).

            20140827021134 I #07372 DOWNLOAD_JNI Downloading file: C:\PROGRA~2\McAfee\EPOLIC~1\DB\trial_products_list.xml.tmp.

            20140827021134 I #07372 MCUPLOAD Connecting directly to server epo.mcafee.com.

            20140827021134 I #07232 DOWNLOAD_JNI Downloading file: C:\PROGRA~2\McAfee\EPOLIC~1\DB\licensed_products_list.xml.tmp.

            20140827021134 I #07232 MCUPLOAD Connecting directly to server epo.mcafee.com.

            20140827021140 I #07232 DOWNLOAD_JNI Finished downloading file: C:\PROGRA~2\McAfee\EPOLIC~1\DB\licensed_products_list.xml.tmp (644085 bytes).

            20140827021141 I #07372 DOWNLOAD_JNI Finished downloading file: C:\PROGRA~2\McAfee\EPOLIC~1\DB\trial_products_list.xml.tmp (795048 bytes).

            20140827021142 I #07716 DOWNLOAD_JNI Downloading file: C:\PROGRA~2\McAfee\EPOLIC~1\DB\product_strings.xml.tmp.

            20140827021142 I #07716 MCUPLOAD Connecting directly to server epo.mcafee.com.

            20140827021144 I #07716 DOWNLOAD_JNI Finished downloading file: C:\PROGRA~2\McAfee\EPOLIC~1\DB\product_strings.xml.tmp (233032 bytes).

            20140827121333 I #05672 RMANJNI  Getting license data...

            20140827121338 I #05744 SITEMGRW Database initialization: Starting.

            20140827121338 I #05744 SITEMGRW Database initialization: Succeeded.

            20140827121338 I #05744 INETMGR  Database initialization: Starting.

            20140827121338 I #05744 INETMGR  Database initialization: Succeeded.

            20140827121338 I #05744 SITEMGR  Database initialization: Starting.

            20140827121338 I #05744 SITEMGR  Database initialization: Succeeded.

            20140827121338 I #05744 SITEMGRW Created instance of Site Manager

            20140827121338 I #05744 SITEMGR  SetEPOMode: SiteMgr enter ePO mode, server=SERVER-NAME, EPOUser=, Password=********

            20140827121338 I #05744 SITEMGR  SetEPOMode: Set ePO mode successful

            20140827121338 I #05744 SITEMGR  DownloadSiteCatalogThreadProc: Download site catalog thread started

            20140827121338 I #05744 INETMGR  Starting download session for site McAfeeHttp.

            20140827121339 I #05744 NAINET   HTTP Session initialized

            20140827121339 I #05744 NAINET   Connecting to HTTP Server using Microsoft WinInet

            20140827121339 I #05744 NAINET   Trying to connect to Real Server update.nai.com using INTERNET_OPEN_TYPE_PRECONFIG

            20140827121339 I #05744 NAINET   Connected to Server: update.nai.com on Port: 80 using WinInet

            20140827121339 I #05744 INETMGR  Started download session 1 for site McAfeeHttp.

            20140827121339 I #05744 SITEMGR  CheckSiteStatus: Downloading file SiteStat.xml from site McAfeeHttp

            20140827121339 I #05744 INETMGR  Downloading file SiteStat.xml from session 1, LocalDir=C:\Windows\TEMP\nai4540.tmp\00000001, RemoteDir=.

            20140827121339 I #05744 NAINET   Open URL: http://update.nai.com:80/Products/CommonUpdater/SiteStat.xml

            20140827121339 I #05744 NAINET   Trying to download using Microsoft WinInet library

            20140827121339 I #05744 NAINET   Connecting to Real Server update.nai.com using INTERNET_OPEN_TYPE_DIRECT

            20140827121339 I #05744 NAINET   No resume download needed, calling InternetOpenUrl

            20140827121339 I #05744 NAINET   Resolving name update.nai.com to address

            20140827121339 I #05744 NAINET   Name resolved to 213.155.152.138

            20140827121339 I #05744 NAINET   Downloading a file of total size: 1, content-length: 1

            20140827121339 I #05744 NAINET   Downloaded 118 bytes this time

            20140827121339 I #05744 NAINET   Downloaded 0 bytes this time

            20140827121339 I #05744 INETMGR  Downloaded file SiteStat.xml successfully in session 1, size=118, SHA1 hash=DEBDE2A23D3033583001933013EC36D6135FE34D, SHA256 hash=AE294D5A6589C6D2B6F14F873247E069D997B79A9109C0CA4009C179814E5CFA.

            20140827121339 I #05744 INETMGR  Downloading file catalog.z from session 1, LocalDir=C:\Windows\TEMP\nai4540.tmp\00000000, RemoteDir=.

            20140827121339 I #05744 NAINET   Open URL: http://update.nai.com:80/Products/CommonUpdater/catalog.z

            20140827121339 I #05744 NAINET   Trying to download using Microsoft WinInet library

            20140827121339 I #05744 NAINET   Connecting to Real Server update.nai.com using INTERNET_OPEN_TYPE_DIRECT

            20140827121339 I #05744 NAINET   No resume download needed, calling InternetOpenUrl

            20140827121339 I #05744 NAINET   Downloading a file of total size: 4, content-length: 4

            20140827121339 I #05744 NAINET   Downloaded 4812 bytes this time

            20140827121339 I #05744 NAINET   Downloaded 0 bytes this time

            20140827121339 I #05744 INETMGR  Downloaded file catalog.z successfully in session 1, size=4812, SHA1 hash=915050A5618E34CE905CD670F8A787562430E2D8, SHA256 hash=0F1631B2EB74D40E460B98FDB480942035688C6412DB520640CB844D928B6724.

            20140827121339 I #05744 NAINET   HTTP Session closed

            20140827121339 I #05744 NAINET   ------------------------------------------------------------

            20140827121339 I #05744 INETMGR  Session 1 ended, result=1.

            20140827121339 I #05744 SITEMGR  VerifyCatalogSignature: Verified signature of catalog file C:\Windows\TEMP\nai4540.tmp\00000000\catalog.z

            20140827121339 I #05744 SITEMGR  DownloadSiteCatalogThreadProc: Download site catalog thread ended

            20140827121339 x #05744 SITEMGR  SiteMgr main control final release...

            20140827121339 I #05744 SITEMGR  Database Shutdown: Starting.

            20140827121339 I #05744 SITEMGR  Database Shutdown: Succeeded.

            20140827121339 I #05744 INETMGR  Database Shutdown: Starting.

            20140827121339 I #05744 INETMGR  Database Shutdown: Succeeded.

            20140827121339 I #05744 SITEMGRW Database Shutdown: Starting.

            20140827121339 I #05744 SITEMGRW Database Shutdown: Succeeded.

            • 4. Re: EPO 5.1.0 (build 509) - Update Master Repository (error.-3007)
              ja2013

              Hello,

                       Just as another way to troubleshoot, create another new task and try another HTTP pull again. If that fails try FTP instead. Just looking for a symptom change.

               

              Jay

              • 5. Re: EPO 5.1.0 (build 509) - Update Master Repository (error.-3007)
                bostjanc

                We are not Quite sure, but we think that SQL backup was runing at the same time as scheduled task for updating repository.

                We have changed the time for scheduled task of pulling dat's so it does not interfier with sql backups and we Will see tomorrow if it helpd.

                • 6. Re: EPO 5.1.0 (build 509) - Update Master Repository (error.-3007)
                  bostjanc

                  Yep, the problem was that SQL backup was running the same time as EPO was trying to pull updates (DAT's) to master repository.

                  CASE CLOSED