3 Replies Latest reply on Dec 31, 2014 1:06 AM by odedb

    ePO controlled Drive Encryption Clients moving when MAC changes

    doktorbanner

      I am currently using ePO 4.6 to manage DE 7.1.  Our installation teams build clients and they encrypt properly, showing up in the System Tree as they should.  However, when these machines are deployed many times only the HD's are sent to a user and then the drives are put in a new machine.  When the HD in question checks in with ePO the device is now in two places, the correct system tree location and Lost and Found.  When a wake up agent is performed the machine record in Lost and Found is updated.  I do not have system tree sorting enabled.  I have read online that this will only happen when the GUID changes, but our GUIDs are not changing.  What else can I look into or configure to remedy this issue.