1 Reply Latest reply on Aug 13, 2014 9:01 AM by ascoyne

    IDE-R not working.  Getting Invalid Parameter error

    ascoyne

      I am trying to get IDE-R to work using ePo 4.6.8 with Deep Command 2.1.

       

      I point to an ISO that the "Everyone" security group has access to and initiate the action, but the system doesn't do anything.  The path is use is \\wm-srv-epo-02\Bootable Images\winpe_x86.iso

       

      When I check the logs on the ePO it shows the following:

       

       

      Server Task Log Information 

       

       

      Name:PC21643
      Source:Out-of-Band Action
      Start Date:8/12/14 1:01:47 PM
      Duration:Less than a minute
      User Name:Adm.Adrian
      Status:Failed
      Parent Task Name:Boot/Reboot from Image (IDE-R)

       

       

      Log Messages

       

       

      dummy 
      8/12/14 1:01:47 PM Started: Boot/Reboot from Image (IDE-R)
      8/12/14 1:01:47 PM Boot/Reboot from Image sent to system 'PC21643'
      8/12/14 1:02:11 PM Failed: [PC21643.wmfs.net] Invalid Parameter

       

        • 1. Re: IDE-R not working.  Getting Invalid Parameter error
          ascoyne

          Also tried McAfee KVM viewer and when trying to use IDER Im getting the error: "Failed to open IDER Session: Please make sure you have Administrative privileges".

           

          I have triple checked the permissions and they are correct; I have got permissions to IDER and it is active. To test this theory I used a 3rd party IDE-R launcher and it work straight away.

           

          I feel that there is a bug in the McAfee software that it is not using the correct IDER command.

           

          Please help.