3 Replies Latest reply on Aug 12, 2014 11:07 AM by exbrit

    Mcafee Update causes Windows 7 64-bit to fail during startup


      When I click the "yes" box on the McTray Application's Restart required popup.  My system shuts down and fails during window start up (BSoD).


      Question 1:  When McTray says "One or more McAfee products were installed and require a system restart."  How do I find out which products were installed and there exact version numbers?


      Question 2:  What system information does Mcafee need to fix this problem?