3 Replies Latest reply on Aug 21, 2014 7:10 AM by pjw2012

    Issue migrating from EPO 4.6.8 to 5.1.1


      Hi All,


      I'm having an issue migrating my epo server from 4.6.8 to 5.1.1.  My current server is running Windows 2003 x86 with SQL 2008 R2 Express and EPO 4.6.8.  I ran the Upgrade Compatibility Utility on the source server and created my zip file.  I then ran the same utility on the target server (which has a different name).  This put all the files and services back in place on the new target server.  I then ran the 5.1.1 setup as detailed in the documentation.  The problem I am having now is during the installation I am prompted for an admin username and password to the EPO server.  I know the username and password are correct (I used them all the time to login to the old EPO server) but it will not accept the password.  I can see a single service is started on the new server and the services are disabled on the old server.  The connection to the SQL server it working fine as I can see the activity on it.  I've seen other posts about this on the board but no real resolution.  Any ideas?


        • 1. Re: Issue migrating from EPO 4.6.8 to 5.1.1

          You aren't the only one. It's very frustrating for what should be a straightforward task.


          And McAfee supports solution is, just install from scratch and migrate the machines separately. They didn't seem interested in getting to the bottom of the issue. I haven't yet tried this as I haven't had time. Did you manage to fix yours?



          • 2. Re: Issue migrating from EPO 4.6.8 to 5.1.1

            Hi Pete,


            Unfortunately not.  I ended up connecting the two EPO servers and using the Transfer Systems function to move all my clients over. Luckily I do not have a complex tree and only a few policies.



            • 3. Re: Issue migrating from EPO 4.6.8 to 5.1.1

              I believe I have cracked it! 


              On mine at least


              I went back to the very start to look at where I might have gone wrong and noticed that when I first created the migration file I accepted the default path to the ePO server (https://localhost:8443), so instead changed local host to the server name. Re-created the migration file and went back to my new server. Now my new server had an agent and virus scan installed and running (during the previous install attempt I just stopped all of the services) so I decided as a secondary step just to completely remove all McAfee products from this server.


              Ran the migration import and then setup and it worked first time, no complaints about the username and password.