3 Replies Latest reply on Aug 8, 2014 6:02 AM by Peter M

    EDC 2.1 - Intel AMT unconfiguration failed.

    ascoyne

      I am seeing a problem with EDC 2.1 on our ePO 4.6.8.  It is failing to unconfigure the AMT with Exit code 45.  The ePO Deep Command Root Certificate is in the Trusted Root store on the ePO server under the Computer Account, but it is failing.  See logs below:

      Starting log 2014-08-06 08:37:28

       

       

      Verifying the digital signature of ACU.dll, this operation might take up to 3 minutes...

       

       

      Entering

       

       

      Exiting

       

       

      Set compatibility mode to 9.0.

       

       

      ***** Start CheckAMT ******

       

       

       

       

       

       

      Connected to the Intel(R) Management Engine Interface driver, version

       

       

      ***** Start FWUpdateData ******

       

       

       

       

       

       

      ***** END FWUpdateData ******

       

       

       

       

       

       

      Intel(R) AMT  in PROVISIONING_MODE_ENTERPRISE

       

       

      Connected to the Intel(R) Management Engine Interface driver, version

       

       

      ***** END CheckAMT ******

       

       

       

       

       

       

      ***** Start GetAmtFQDN ******

       

       

       

       

       

       

      ***** END GetAmtFQDN ******

       

       

       

       

       

       

      Calling function Discovery...

       

       

      Calling function GetLocalSystemAccount over MEI...

       

       

      Connected to the Intel(R) Management Engine Interface driver, version

       

       

      Function GetLocalSystemAccount over MEI ended successfully

       

       

      Host Based Setup is supported

       

       

      Current Control Mode: 2 (Admin)

       

       

      Allowed Control Modes: 2 (Admin) and  1 (Client)

       

       

      Function Discovery ended successfully

       

       

      ***** Start UuidDiscovery ******

       

       

       

       

       

       

      ***** END UuidDiscovery ******

       

       

       

       

       

       

      GetHostAndMEInfo output data:

       

       

        IsAMT:True,

       

       

        isAmtCapable:False,

       

       

        isEnterpriseMode:True,

       

       

        configurationMode:2,

       

       

        isRemoteConfigEnabled:True,

       

       

        AMTversion:7.1.3,

       

       

        isMobile:False,

       

       

        provisioningTlsMode:2,

       

       

        uuid:02C3A000-E33D-11E0-0000-3CD92B64B6BE,

       

       

        isClientConfigEnabled:True,

       

       

        hostBasedSupport:True,

       

       

        configurationState:2,

       

       

        FQDN:,

       

       

        embeddedConfigurationAllowed:False.

       

       

      :Starting Unconfigure...

       

       

      sbaState=Not Installed, integrationMode=Not Integrated

       

       

      ***** Start UnconfigureInt ******

       

       

       

       

       

       

      ***** Start TcpIpDiscovery ******

       

       

       

       

       

       

      ***** END TcpIpDiscovery ******

       

       

       

       

       

       

      ***** Start GetAmtFQDN ******

       

       

       

       

       

       

      ***** END GetAmtFQDN ******

       

       

       

       

       

       

      Start  AdminUnconfigure

       

       

      Connection data - Connection type: HTTP, FQDN: localhost, IP: 127.0.0.1, Using Kerberos user

       

       

       

       

       

       

      Connection Info-localhost  HTTP_CONN:

       

       

      Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  0xc000521e: A HTTP error occurred.

       

       

      Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  0xc000521e: A HTTP error occurred.

       

       

      Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  0xc000521e: A HTTP error occurred. , error in discover 0xc000521e

       

       

      Connection data - Connection type: HTTP, FQDN: PC21643.wmfs.net, IP: 127.0.0.1, Using Kerberos user

       

       

       

       

       

       

      Connection Info-PC21643.wmfs.net  HTTP_CONN:

       

       

      Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  0xc000521e: A HTTP error occurred.

       

       

      Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  0xc000521e: A HTTP error occurred.

       

       

      Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  0xc000521e: A HTTP error occurred. , error in discover 0xc000521e

       

       

      Connection data - Connection type: HTTP, FQDN: localhost, IP: 127.0.0.1, Using Kerberos user

       

       

       

       

       

       

      Connection Info-localhost  HTTP_CONN:

       

       

      Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  0xc000521e: A HTTP error occurred.

       

       

      Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  0xc000521e: A HTTP error occurred.

       

       

      Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  0xc000521e: A HTTP error occurred. , error in discover 0xc000521e

       

       

      Connection data - Connection type: HTTP, FQDN: PC21643.wmfs.net, IP: 127.0.0.1, Using Kerberos user

       

       

       

       

       

       

      Connection Info-PC21643.wmfs.net  HTTP_CONN:

       

       

      Failed while calling  WS-Management call  GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error  0xc000521e: A HTTP error occurred.

       

       

      Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  0xc000521e: A HTTP error occurred.

       

       

      Failed while calling  Soap call  GetCoreVersion. Intel(R) AMT connection error  0xc000521e: A HTTP error occurred. , error in discover 0xc000521e

       

       

      Initial connection to the Intel(R) AMT device failed.  Initial connection to the Intel(R) AMT device failed. 

       

       

      Exit AdminUnconfigure

       

       

      Initial connection to the Intel(R) AMT device failed. 

       

       

      RCSaddress=wm-vms-rcs-01.wmfs.net, RCSWMIUser=, UUID=02C3A000-E33D-11E0-0000-3CD92B64B6BE, FQDN=PC21643.wmfs.net, IP=10.32.48.45, Full Unconfigure=Y, ADOU=

       

       

      Initial connection to the Intel(R) AMT device failed. (0xc00007d2) ((ExecMethod WMI_Unconfigure) Initial connection to the Intel(R) AMT device failed.

       

       

        (0xc00007d2). )

       

       

      A call to this function has failed - (0xc000278b) (Intel(R) AMT unconfiguration failed.  (0xc00007d6). )

       

       

      ***** END UnconfigureInt ******

       

       

       

       

       

       

       

       

       

       

      ***********

       

       

       

       

       

       

      Exit with code 45.

       

       

      Details: Intel(R) AMT unconfiguration failed. Intel(R) AMT Operation failed.  Initial connection to the Intel(R) AMT device failed.

       

       

      A Soap Fault occurred.

       

       

      The SSL handshake failed because the certificate received is signed by an unknown CA.